Privacy Policy

Privacy Policy

Welcome to KATIORA LIMITED. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Company Information

KATIORA LIMITED
Company Number: 17341867
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

2. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing information (where applicable)

  • Information you provide through contact forms or consultations

  • Website usage data, including IP address, browser type, device information, and pages visited

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support

  • Deliver our digital and eCommerce services

  • Process invoices and payments

  • Improve our website and services

  • Communicate important service updates

  • Send marketing communications where you have provided consent

  • Comply with legal obligations

4. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including website hosting, analytics, payment processing, and communication platforms. These providers are required to protect your information and use it only for the services they provide.

We may also disclose information where required by law or to protect our legal rights.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information

To exercise these rights, please contact us using the details provided below.

9. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of external websites.

10. International Data Transfers

If personal information is transferred outside the United Kingdom, we will take appropriate measures to ensure it is protected in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.

KATIORA LIMITED
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom